Privacy Policy
Your privacy matters to us.
Our Commitment to your privacy
At AirGo Travel and Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our travel services.
By accessing our website or booking our services, you agree to the practices described in this Privacy Policy.
📅 Effective Date: July 2026
1. Information We Collect
We may collect the following personal information:
- Full Name
- Email Address
- Mobile Number
- Home Address (if required)
- Passport Information (for international travel)
- Date of Birth (when necessary)
- Emergency Contact Information
- Payment Information
- Travel Preferences and Booking Details
We may also collect non-personal information such as:
- IP Address
- Browser Type
- Device Information
- Website Usage Statistics
- Cookies and Analytics Data
2. How We Use Your Information
Your information is used to:
- Process travel reservations and bookings
- Arrange airline, hotel, ferry, and tour services
- Process visa assistance applications
- Provide travel insurance services
- Respond to inquiries and customer support requests
- Send booking confirmations and travel updates
- Improve our website and services
- Comply with legal and regulatory requirements
3. Sharing Your Information
We only share your information when necessary to provide our services.
This may include:
- Airlines
- Hotels and Resorts
- Tour Operators
- Ferry Companies
- Travel Insurance Providers
- Visa Processing Partners
- Government Agencies when legally required
We do not sell, rent, or trade your personal information to third parties.
4. Data Security
AirGo Travel and Tours takes appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your bookings
- Provide customer support
- Meet legal, accounting, and regulatory requirements
- Resolve disputes
After this period, your information will be securely deleted or anonymized.
7. Your Privacy Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information, where legally permitted
- Withdraw consent for marketing communications
- Request a copy of the personal information we hold about you
Requests may be subject to applicable legal requirements.
8. Third Party Links
Our website may contain links to third-party websites, including airline partners, hotels, travel suppliers, or government agencies.
We are not responsible for the privacy practices or content of these external websites.
We encourage you to review their respective Privacy Policies before providing personal information.
9. Childrens Privacy
Our services are not intended for children under the age required by applicable law to provide consent independently.
Personal information relating to minors will only be processed with the consent of a parent or legal guardian where required.
10. Changes to This Privacy Policy
AirGo Travel and Tours may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated effective date.
We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
AirGo Travel and Tours
📱 +63 945 453 7018
📍 San Jose del Monte, Bulacan, Philippines
AirGo Legal Center
Find important policies and guidelines that help ensure a transparent and secure travel experience with AirGo Travel and Tours PH.
Booking Policy
Learn about our booking process, payment requirements, booking confirmations, and changes.
Terms & Conditions
Understand the terms and conditions that govern the use of our website and the booking of our travel services.
Disclaimer
Review important notices regarding the limitations of our liability and the use of information on our website.
Cookie Policy
Understand how cookies are used on our website to enhance your browsing experience.
Cancellation Policy
Know our cancellation process, refund eligibility, and applicable fees for different travel services.
Travel Insurance Guide
Understand the Importance of travel insurance and the coverage options available for your trips.
Still Have Questions About Our
Privacy Policy?
If you have any questions regarding our Privacy Policy or how your personal information is handled, please don’t hesitate to contact us.
